people celebrating winning culture
Podcast

Episode 11: Culture

 

Show Notes:

Individuals each have a unique personality – beyond intelligence, appearance, etc. At Lead. Travel. Pray., we think about culture as the organization’s personality. It’s the collective way of “being” that makes it unique. It’s the “how we do things” layer to  “what we do”.

To better understand a culture during an interview or to diagnose a culture through employee/member focus groups, ask questions like…

  • How does work get done here?
  • How are decisions made? Who has the ultimate say?
  • What behaviors are rewarded?
  • What are characteristics or behaviors of people who do not fit?
  • What 3 words would you use to describe this place to friends and family?

From there you can work on what the employees want the organization to aspire to be and how to close the gaps.

There are also culture assessments that can assist in a more formal diagnosis. Here are some examples:

  1. Denison’s culture survey
  2. Organization Culture Inventory – Human Synergistics

 

Here are a few other resources we find handy for culture:

 

We’d enjoy hearing  what cultural attributes you find most rewarding at work, church, a volunteer organization or hobby group. Please comment below!

Change commitment
Podcast

Episode 5: Living through Change

 

Change cartoon
No takers on leading change?

CEB Research – https://www.cebglobal.com/insights/change-management.html

What tools or models do you think are most helpful to people leading change?

When you see someone who just has a knack for championing change, what characteristic/trait sticks out to you? (What makes them great?)

  • Flexibility
  • Curiosity
  • Passion
  • Authenticity
  • Aware of stakeholders

What are often overlooked execution strategies leaders miss as they get wrapped up on “doing the change”?

  • Celebrating small wins
  • Anticipating resistance – more info on Pre-Mortems
  • Slow down to move fast – aligning on the front end
  • Knowing when it’s ok to direct change vs allow for more collective intelligence/wisdom of the crowd – Kerber and Buono research (this is a bit more academic but good stuff)

How can the leader solidify the change in the culture?

  • Provide opportunities for 2-way conversation with employees
  • Communicate, communicate, communicate
  • Reward the right behaviors
  • Modeling what you want to see in others
  • Select people who align with and advance the culture you are building
  • Know when to change talent on a project team to reinvigorate a change

What strategies do you use to personally cope with change?

  • Reminding myself that it’s usually not as bad as I assume it will be
  • Focus on gratitude even in the midst of pain
  • Not ignore our feelings
  • Giving up control
  • Being intentional about how you are spending your social time and making sure you are not isolating yourself

How do you help those who struggle with resistance to change?

  • Demonstrating empathy
  • Not passing judgment when someone is struggling
  • Provide personal examples
  • Change style indicator – brochure
  • William Bridges’ transitions model

What change books and resources have been helpful?

It seems like all industries, fields, even hobbies are changing a lot based on digital and other trends. How do you stay on top – or in front, when possible – of these changes?

  • Think of other ways to do things you do today especially ways to use digital tools differently
  • Twitter and LinkedIn helps connect global thought leaders
  • Conferences or Professional development sessions and organizations

 

BONUS!

Girls’ Trip Elephant Adventure pictures – Sandy on an elephant at the Indianapolis Zoo

img_7727