Change commitment
Podcast

Episode 5: Living through Change

Change cartoon
No takers on leading change?

CEB Research – https://www.cebglobal.com/insights/change-management.html

What tools or models do you think are most helpful to people leading change?

When you see someone who just has a knack for championing change, what characteristic/trait sticks out to you? (What makes them great?)

  • Flexibility
  • Curiosity
  • Passion
  • Authenticity
  • Aware of stakeholders

What are often overlooked execution strategies leaders miss as they get wrapped up on “doing the change”?

  • Celebrating small wins
  • Anticipating resistance – more info on Pre-Mortems
  • Slow down to move fast – aligning on the front end
  • Knowing when it’s ok to direct change vs allow for more collective intelligence/wisdom of the crowd – Kerber and Buono research (this is a bit more academic but good stuff)

How can the leader solidify the change in the culture?

  • Provide opportunities for 2-way conversation with employees
  • Communicate, communicate, communicate
  • Reward the right behaviors
  • Modeling what you want to see in others
  • Select people who align with and advance the culture you are building
  • Know when to change talent on a project team to reinvigorate a change

What strategies do you use to personally cope with change?

  • Reminding myself that it’s usually not as bad as I assume it will be
  • Focus on gratitude even in the midst of pain
  • Not ignore our feelings
  • Giving up control
  • Being intentional about how you are spending your social time and making sure you are not isolating yourself

How do you help those who struggle with resistance to change?

  • Demonstrating empathy
  • Not passing judgment when someone is struggling
  • Provide personal examples
  • Change style indicator – brochure
  • William Bridges’ transitions model

What change books and resources have been helpful?

It seems like all industries, fields, even hobbies are changing a lot based on digital and other trends. How do you stay on top – or in front, when possible – of these changes?

  • Think of other ways to do things you do today especially ways to use digital tools differently
  • Twitter and LinkedIn helps connect global thought leaders
  • Conferences or Professional development sessions and organizations

 

BONUS!

Girls’ Trip Elephant Adventure pictures – Sandy on an elephant at the Indianapolis Zoo

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